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After starting my Family Group, I'm now not seeing shared info previously entered.

Douglas Ebersole
Douglas Ebersole ✭
November 10, 2024 edited January 17 in Social Groups

Can't see information on siblings and progeny that were previously entered.

Recently lost name and information, e.g, on my Son-In-Law sometime in the last 3 months. Information was recovered in the system, but I don't want to go through that for other relative whose information has disappeared.

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Answers

  • AnneLoForteWillson
    AnneLoForteWillson mod
    November 14, 2024 edited November 14, 2024

    @Douglas Ebersole It is frustrating to have information disappear. However, from your description of the problem, it sounds as if you need to know how switch back to your FamilySearch Tree.

    To switch between your Family Group Trees and your original FamilySearch Tree click on the tree name in the upper left-hand corner of the screen. Then, in the drop-down menu, choose which tree you want to view. Watch this video to see how it is done.

    https://www.familysearch.org/en/help/helpcenter/family-group-tree-pilot/switching-between-trees-mp4

    If this doesn't help you locate the individuals you had already entered, please respond back with the steps that you are taking and where you are expecting to see the information that is not showing up for you. Screenshots would be great!

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  • AnneLoForteWillson
    AnneLoForteWillson mod
    January 17

    @Douglas Ebersole I do hope my previous comments helped you to locate the information that you previously entered. I am assuming that this is the case because there has been no further response from you and I am now closing this discussion. If you are still having issues with this please open a new discussion in this group.

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