Home› Groups› Temple & Family History Consultants

Temple & Family History Consultants

Join

Problems with memories

CuffWilliamDee1
CuffWilliamDee1 ✭
December 12, 2022 edited November 29, 2023 in Social Groups

I went to my father's page and looked at his memories, all of which I added myself. There are two photos that do not show the image unless I click on the blank spot where the image should be visible. Once it goes to the area where I can tag people, etc, the image is there. I wonder why it does not appear visible without having to click on it. I tried refreshing the page.

Tagged:
  • memories-(photos-and-stories)
  • Memories Usability
  • Viewing Memories
0

Comments

  • N Tychonievich
    N Tychonievich ✭✭✭✭✭
    December 12, 2022

    @CuffWilliamDee1 The problem with memories images is being worked on by engineers. Hopefully, things will soon be working properly again.

    0
  • Stephanie V.
    Stephanie V. ✭✭✭✭
    January 19, 2023

    Hi there-

    Just wanted to give you an update: The engineers are still working to rectify the Missing Memory Images. It has been a unique challenge that they are fervently working on. Thank you for your continued patience as they work hard to fully resolve this issue. As a reminder, please do not delete or try to re-upload those missing images while they are being restored. We do apologize for the inconvenience this is causing but so appreciate your kind patience!

    -Stephanie😊

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories