Looping in a sheet
For the third or fourth time I have been going through families when suddenly, rather than going to the next family it loops back to the ones I've already done Corrections made on the first pass are still there, but there seems to be no way out of this.
I hope someone is actually reading the feedback notes made and doing something about the problems we are having. For now, I'm no longer reviewing families and wasting my time. On to headers or something else!
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Same thing happening here in Taylorsville Utah Family History Center. The first family we did for Utah was OK, but then when going to the next family/household, the right bar window is still asking for members of the first family we've already completed. But it is now on a separate page, that doesn't show anybody from that first completed family. New bug??? Please reply or fix ASAP. THANKS
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@Vincent Nofi and @Jon W. Thomas, when you see these issues, it is very important that you do the feedback on the page that you see the issue. The engineers are looking at the reported issues. When you do the feedback, it is going directly to the engineers. They are working feverishly to fix the glitches. A program can be designed, but you never know the bugs there maybe be until it has gone real-time. Thank you for being patience through this process.
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AndLinda - How do we leave the feedback on the page? The only feedback option I'm aware of is for Skip Household, Other.
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@Brenda Everett_1, I am glad to answer this for you. In the "Family Review", to report problems, they have up in the right corner of the page "Report a Problem". When you use this feature to report a problem or do the feedback, it would be when there is a problem, but you really don't need to "Skip Household". Both have some of the same options to check, but if it isn't necessary to skip the household, you would use the "Report a Problem".
If you have any further questions, please reach out again.
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Please disregard my question. I was able to locate the Report a Problem button at the top. Unfortunately, not in time to help me with that page on my family that kept looping, but if I come across it again, I'll know. Thanks.
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@Brenda Everett_1, I'm glad that you were able to locate it. It is hard to get an immediate response for sure and so most of the time we just have to be prepared and learn, like you said. We appreciate all that you are doing!
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