Help on deselecting and re-selecting, etc.
I am working in Idaho, on putting families together. Specifically on name Lewis (Pearl [Mom], Milford [son], LeRee [twin daughter], LaRae, [twin daughter] + others). Screen reflected another family member on a different page (Lorenzo [head-father]) was believed to be that person. I accidently deselected one of the twins, and once the problem was seen the program would not allow me to reselect the daughter back to the family. These were neighbors of mine and I knew that the father was probably the missing person on another page. 1) why could I not reselect twin/daughter? 2) is the whole family together, including father Lorenzo? 3) How do I find the family again? I stopped at step 1. The family was not completed.
Answers
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@Kathryn Maxine Belnap so sorry this happened to you as you were putting the family together. While you were on the page working with the family, I'm not sure from what you are saying if you had continued to the next page or two and then realized you missed the child. At this point you click on the "back" button that is beside the "Next" until it takes you to the page where you can select the names. If you were unable to select the child which was in the same household, then you can report it. If the child was under a different household, then it wouldn't let you.
You will not be able to find the family again most likely, but another reviewer will pick it up until all are completed.
I hope that I have explained what you need to know. Just do the best you can and that is all that is required. This is what you are doing and you are very appreciated!
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Yes that helps so much. But who do I report the child to that is not in the family now?
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@Kathryn Maxine Belnap, another person who is reviewing will be able to pick up the name. Since you are off of the page, there is no way to report it. I know that it will be taken care of properly. Thank you so much for your concern!
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Ok. Thank you so much.
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