Highlight of name jumps between lines in Review Names
I've run into a few pages where the prompted text seems to skip a line and the highlighter is mostly on the line in concession, but has dropped a bit.
I sometimes have corrected the prompt to the text as the highlighter seems to be on, but as I progress, it quickly becomes apparent it has skipped a line. I then go back and correct as possible, but then get to a line where it fixes itself and I then end up duplicating an entry.
I believe this will be picked up in the Family Review, but wonder if this is better to flag as Other and submit a description.
Answers
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@MWhetstone Thank you for your diligence in picking up these names that might otherwise be missed. We recognize that this is very annoying and the engineers are aware of the problem. You are correct that any missed names will be picked up in Family Review.
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I have reported this numerous times by clicking "Transcription error", the click "Other" with my explanation "highlighted area is between 2 lines" making it impossible to continue with that page. The only solution I have had is to totally back out and try the same state again or even go to another state.
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