Not a person button - Skipped lines. Technical issue?
Working on the Get Involved app on Android. Sometimes (I think at the end of a batch) when I hit 'not a person' it does not register, and the app freezes. If I try 'back', and then hitting 'not a person' a few times it eventually registers, but when I continue I see a couple of lines are missed completely. I'm guessing my non-responsive clicks have actually registered for the missed lines and wrongly marked people as 'not a person.'
If I'm correct, is there a technical team to report this to? I hate that I could be wrongly marking people because of an app issue.
Answers
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@Pat M Reynolds, thank you for your concern. When I have worked in the app and I checked it out again right now and did quite a few names, I didn't have an issue with this happening. When you first go to the app and on the home page, at the bottom of the screen there are three horizontal lines with the word "More". Click on that and you can give App Feedback.
Another idea would be to delete the app from your phone and redownload it to see if that would help.
Blessings to you as you work through this.
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