I just spent 5 hours reprinting ordinances cards because the cards are not given back. There has to be a better way. The paper, the ink and time is costly. I don't mind the ink and the paper as much as the time. I lost 5 hours I could have done research. I have to write every name and ID number down so I can reprint for a new ordinance. I can not rely on my reservations because I have found names that say they have been printed and I don't have the card.