I cannot view my temple ordinance information
Answers
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Here is information taken from an article in the Help Center that will explain why you do not see your ordinances in Family Tree. As stated, your ward clerk can give you an Individual Ordinance Summary that lists your ordinances.
Ordinance Information
"When you sign in to FamilySearch.org as a Church member, you can view ordinance information for anyone in Family Tree who is deceased. Temple ordinance information for living people, however, isn't shared. Sealings between a living person and a deceased person do not appear on the records of either person in Family Tree until all involved people are deceased.
If you have questions about your own ordinances, ask a local priesthood leader. He can supply you with an Individual Ordinance Summary that lists the dates when you received different ordinances."
This is a privacy issue. FamilySearch is dedicated to protecting the privacy of living individuals.
Best wishes!
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You can see all ordinances for yourself, your spouse, and your minor children in your household in the Tools app and in your ward directory entry on the church website.
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