Parents are hidden for Sally Elaine Eckert (GWYQ-J6Z)
can someone "unhide" the parents for Sally Elaine Eckert (GWYQ-J6Z) so it will show her sealing to parents information and thus prevent duplication of this ordinance?
thanks
DL Melville
Answers
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FYI
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
As I am "Related" ...
Just in passing ...
Part of the problem/issue, may just stem from the fact, that HER original RECORD, that was created, by the 'FamilySearch' (from her "Church Membership"), was LOST, in a "Merge"/"Combine".
Changelog: (For 'Merges'/'Combines') https://www.familysearch.org/tree/person/changelog/GWYQ-J6Z/merges
For Starters ...
Personally, I would "Restore", the original RECORD, of HER, that was created, by the 'FamilySearch' (from her "Church Membership"); being, Sally Elaine ECKERT ( KWH5-7R9 ).
And, then, "Merge"/"Combine" the Record, that you created for her; being, Sally Elaine ECKERT ( GWYQ-J6Z ); so that, the Record (ie. individual/person) Sally Elaine ECKERT ( KWH5-7R9 ), is the "Surviving" Record.
I do know, if that will help address/fix, the situation/circumstance, with the regard to "The parents are not listed either because of privacy or because they do not match the parents listed in Family Tree"; but, it is ALWAYS, much BETTER, to RETAIN, the Record of an individual/person, that has created from THEIR "Church Membership".
After that, one could 'see', if anything else, is needed.
Just my thoughts.
Brett
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I did what you recommended to no avail. I believe FamilySearch Admin will have to intervene to fix this. thx
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Your case about Sally Elaine Eckert will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need more information. Look for the red dot top right next to the envelope, which indicates a message.
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Thank you for contacting FamilySearch Support and bringing your concern to our attention. We have resolved your request in Family Tree and encourage you to verify that the issue has been corrected as requested.
Kind regards,
FamilySearch Data Administration
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