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I would like to activate my account for Family Tree access from Japan

NateLepley
NateLepley ✭
February 8, 2022 edited July 11, 2024 in FamilySearch Account

When I click "View Tree" on the Family Tree page, I receive this error message:

"FamilySearch Family Tree is accessible in Japan only to authorized FamilySearch users. Please contact FamilySearch Support at https://community.familysearch.org/ and provide your username to activate your account."

Please help me activate my account. Thanks!

0

Best Answer

  • Norm Jones
    Norm Jones ✭✭✭
    February 9, 2022 Answer ✓

    Your access has been fixed. You should be able to log in after about 30 minutes from now.

    2

Answers

  • NateLepley
    NateLepley ✭
    February 19, 2022

    Thank you for your assistance!

    1
  • Jay480
    Jay480 ✭
    July 2, 2022

    I'm in Japan and I have exactly the same problem as above.

    0
  • Norm Jones
    Norm Jones ✭✭✭
    July 2, 2022

    @Jay480

    Your account has now been authorised for use in Japan.

    0
  • Jay480
    Jay480 ✭
    July 2, 2022

    Thank you.

    0
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