Conflicting Windows 10 Information in Help Articles
We recently received instructions to (finally) update some of our center computers to Windows 10 due to an upcoming printing issue. The help articles related to that process give conflicting information on which computer models are eligible to use the Windows 10 image file. Comparing Article ID #6271 and article ID #6319, which are both dated April 20, 2020, article 6271 includes Dell Optiplex models 7010, 7020, 9010 AIO and 9020 AIO as having licenses that allow the update. (The 9020 's update successfully at our center). Those models are omitted in article 6319.