How do we know how many computers we are authorized to have in our Family History Center?
I am serving as the Stake Family History Consultant for our Family History Center. I called FHC Tech support this week on a totally different issue, but I found out we were authorized to have 8 computers in our center and we only have 4. Apparently when the new computers were sent in December, we were supposed to keep the old computers but I was not informed. We sent the old ones in for surplus and set up the 4 new ones.
Exactly how are we supposed to know when we are getting replacement computers or additional computers? And how long do we have to wait before we can get 4 more computers? We've been waiting for 5 years to get additional computers, so it is heartbreaking that we got some and were not informed that we could keep the old ones.