Temple Button is not working properly.
When I try to change pages on the names that are in my shared list, it goes straight to the last page which is in my case page 22. It was working fine last week and now I cannot switch pages. Who do I need to contact so that technical support is aware of this problem? Thank you so much.
Sincerely, Rayleen Barnes
Best Answer
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Hi Rayleen
This is a known issue and being addressed. We hope it will be fixed soon. Thanks for bringing this to our attention. In the meantime, we ask for your patience as the problem is worked.
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Answers
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We are sorry to hear you are experiencing a challenge when trying to change pages on your Shared name list. From your description that included "page 22" we assume you have a rather lengthy list. If this is the case, that might be the problem as this Article explains.
My temple ordinance list won't load
Also, sometimes this type of issue presents itself when Temporary Internet files ( cookies) need to be removed. You may be able to verify that by opening a different browser and trying in open you Temple list. If i open, you may need to just clean the cookies out of the browser of your choice.
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Thank you for your comments.
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( and, for the information of "Moderator", @NidaFL )
FYI
This matter was somewhat discussed in your PREVIOUS post ( of 22 August ) in the "Q and A" Section.
Names shared with Temple are not showing properly
Please ,be aware; and, advised, that ...
This problem/issue, relates to our "Reservation" List(s), for "Temple" Work; and, has ALREADY raised by another Participant in the "Ideas" (ie. 'Feedback') Section.
And, this problem/issue is UNDER "Investigation", by 'FamilySearch'.
I hope this helps.
Brett
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