Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
Can I humbly suggest, that you REPOST, this Problem/Issue, regarding "Temple" Work, under the 'Category' of "Temple", in the "Q and A" Section.
Where the matter can be handled by 'FamilySearch' "Support" (Personnel).
And, when you do, I humbly suggest, that you include the the, "Name"; 'FamilySearch Person Identifier' (PID), of the individual/person concerned.
Here is the DIRECT link/access to the the 'Category' of "Temple", in the "Q and A" Section.
"Q and A" Section
'Category' = "Temple"
Home > Help Center Categories > Temple
Here is a "Knowledge Article" in 'FamilySearch':
I hope this helps.