How to print or release ordinance when person with reservation is deceased
My father reserved ordinances for a number of people prior to his passing away in August of 2019. His Family Search account has been closed out but the ordinances still show as reserved by him. For various reasons, a new card needs to be printed. How can I do this? Or as an alternative is there a way to release the reservation so it is available for others to do the work?
Answers
-
See the Help Center article:
A person who reserved ordinances has died, is incapacitated, or had a withdrawal of membership
Article Id: 975
April 20, 2020
Temple reservation lists are handled differently, depending on whether the member died, was incapacitated, or had a withdrawal of membership. You can submit a request to have the member's entire family names list released. Provide specific information. The process is a manual one. If the reservation list is large, the process can be time consuming.
Request release of a member's entire family names list
Due to the specialized work required to resolve this type of issue, please contact FamilySearch through Community.
- Sign in to FamilySearch Community.
- On the left, click Q and A.
- Click Temple.
- Click Ask a Question.
- For the subject, enter Missing Ordinances.
- Provide details:
- Name of the relative.
- For a deceased relative, provide documentation of death (such as a death certificate, obituary, or funeral program).
- For a relative who has had a withdrawal of membership, provide a statement regarding that membership status.
- Your relationship to the relative whose reservation list you want released.
- A few of the ID numbers, names, and birth dates of the individuals you believe are on the temple ordinance list.
- Click Ask Question
A system administrator reviews your request and notifies you of a decision. If the request is approved, the family names are released. The process is a manual one. If the reservation list is large, the process can be time consuming.
0
