This person's last name contains invalid words. Shows under Ordinances
Louis A Glen
1867 – Deceased
• LJLG-H4J
Cannot see any invalid words.
Question: How to reserve sealing to parents.
Best Answer
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Certain words and symbols, if used as a name, will prevent you from reserving that ancestor's name for temple ordinances. You will see a message asking for more information.
If a sealing-to-parents or sealing-to-spouse ordinance is listed as "Needs more information," the invalid name or symbol might be in the name of a spouse or parent.
For more assistance we are moving your post to another department for a more complete answer.
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Answers
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It is possible that the name as entered contained an unprintable character. I would suggest that you reenter the name, and see if that corrects the problem.
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We looked at the record for Louis A Glen 1867–Deceased • LJLG-H4J and found a possible problem with his mother's name.
She is listed as Tabitha Boy 1831–Deceased • 9D5H-GCD. Other records show her last name as Bay. Many times the letter "o" and "a" are confused when the handwriting in historical records is not clear and may be indexed incorrectly. A last name of Boy may be one of the words that FamilySearch does not accept in the name field.
If you decide that her last name should be Bay instead of Boy and change it in the record, the ordinances may become available for you to reserve.
Here is where you can see a partial list of invalid words. Boy does not appear on the list, but Girl does so it may just not be listed.
Regards,
bathompson
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Edmond J. Richardson,
Was your question answered? Were you able to resolve your issue?
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If the surname is 'boy' it is not recommended that spelling be changed. For names that are not accepted as valid the family ordinance card can be printed by FamilySearch. The engineers are still working on how to send the card through community messaging.
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