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Search Engine needs help! Want an Arkansas State Marriage and it gives me Nevada State Marriages.

LegacyUser
LegacyUser ✭✭✭✭
February 17, 2020 edited September 28, 2020 in Suggest an Idea
Don M Thomas said: Type in information and notice that I mark the box wanting, "match marriage place exactly."



Notice how it pulls up Nevada State Marriages.

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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 17, 2020
    Lundgren said: Don,

    Thank you for your feedback. We will look at it.

    When sending in feedback on search it is always helpful to include the links to your actual search. That helps us make sure we are doing the exact same search that you are.

    I have been able to reproduce what you are seeing.
    You may be able to find the marriage record you are looking for by filtering into just the Arkansas marriage collections.

    This search does that for two of them:
    https://www.familysearch.org/search/r...

    There are several other posts here discussing similar place issues.

    We will investigate this one and determine the cause.

    We are planning a data reload that should occur shortly after rootstech that will fix many place issues.

    Thank you again for the feedback.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 17, 2020
    Paul said: Lundgren

    As raised in another thread, I hope it will not be forgotten (as part of this process) that the issue where things have gone "the other way" will be examined, too. That is, where we used to be type in just a basic place name - e.g. "Sunderland" and get a list of results. Since the last "update" it is necessary to input "Sunderland* (wildcard)" or "Sunderland, Durham" before I get a list of (say) my Wrightson relatives who lived in that town at the time of the 1861 census.

    When an unexpected behaviour suddenly occurs ("No results", when previously there had been pages of them) it can cause much confusion, especially to inexperienced users - who wonder what they are doing wrong!
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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 17, 2020
    Lundgren said: Thank you Paul,

    As we moved the search to the familysearch standard place service that the rest of familysearch uses there have been some changes in behavior. Some parts of the world work much better. (Chinese, Japanese and Korean had nearly no support.)

    As this thread indicates, there are still things that we are working on related to places.

    As for using just a local place name, you may to continue to have mixed results. Adding more information (city, county, state, country, or regional equivalent) will allow the system to not try deduce what is intended in the search.
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