She is a baptised member who passed away 10/30/20 and we would like to do her temple work. It says her work is not available and contact Family Search Support.
This is me contacting you.
Noelani Willing Phillips
We will respond to the guest (Noelani Phillips) privately. Noelani, please check your envelope in the top right corner to see your private messages.
I am just another 'lowly User/Patron ...
[ And, I happen to be a Member of the Church ... ]
On top of; and, further to, what has already been proffered, to you through any (Private) communications ...
[ And, ALSO for any others, who come across your 'Question'; and, have the same query ... ]
Here are a couple of "Knowledge Articles" in 'FamilySearch':
I hope this also helps, somewhat.
ps: In your Daughters particular case, the COVID-19 Pandemic; and. the Temporary "Closure" of "Temples", all around the World, may have a bearing on the situation.