Ordinance completed before entered in the tree
In 2017 I added two people to the FamilySearch Family Tree. They have no descendants, well over 110 years old, and to my knowledge none of their extended family are members. I checked for duplicates and so forth to make sure they were newly created people on the tree. Then I printed out their temple cards and began their work.
Within the past few months, their sealing popped up as already being done five years before they were even entered into the FamilySearch system (Sealing in 2012, and originally entered in the system in 2017).
I called support and was told that they could have been done in the Old System, but the old system was gone before 2012.
- How do I find out if this sealing is correct? Or even who did it?
- I have the 2017 print out for the sealing and understand that now it won't be recognized because the random 2012 sealing popped up.
- What are my resources?
Thank you so much
Answers
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We will be sending your question to specialist's in another department. We will send you a private message requesting additional information.
Your question will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.
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Hello Heather R Jacobs
We will need both PID Numbers with the names, please.
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@ZNN Please see previous comment. It was handled via private message already. Thanks so much for your willingness to continue help! That means so much.
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Thank you. I have sent your Question to the correct department. They will contact you after their review.
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