How can I let FS know that the catalogue is currently showing error messages?
How can I let FS know that the catalogue is currently showing error messages?
Answers
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We understand that you are receiving an error message when searching the catalog. We attempted to search the catalog and are unable to repeat your problem therefore the problem possibly is in the communications between your browser and our servers. This is usually due to corrupted cookies and temp files. Please go to Help (circle with ?) and enter the keyword Cookies and follow the instructions in "How do I delete all of the cookies and temporary files stored by my internet browser?".
Once you have cleared cookies close the browser and turn off the computer for 2-3 minutes. Then sign in again and attempt to search. You may also try a different browser.
Good luck.
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Hi, thanks, I had done all that with no success but it resolved itself about half an hour later. Thanks for replying.
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