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Please help to permit sealing.

H Tracy Hall, Jr
H Tracy Hall, Jr ✭
August 8, 2021 in Suggest an Idea

https://www.familysearch.org/tree/person/details/GZ8T-XWJ

Previously this infant was believed to have been stillborn, but the death record says that she lived 26 minutes. Ordinances will not permit sealing to parents. Please escalate to the temple department, and if this isn't the way to do it, please tell me where the instructions to do so are now hidden.

My wife's 9th cousin three times removed.

My helper # is 84604

Tracy Hall Jr

hthalljr@gmail.com

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New · Last Updated August 8, 2021

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  • Brett .
    Brett . ✭✭✭✭✭
    August 8, 2021

    @H Tracy Hall, Jr

    I am just another User/Patron ...

    [ And, I happen to be a Member of the Church ... ]

    In relation to your particular matter, the BEST place to post is, under the 'Category' of "Temple", in this "Q and A" Section, of this "Community.FamilySearch" Forum.

    Here is the direct link to that 'Category' of "Temple":

    "Q and A" Section

    'Category' = "Temple"

    Home > Help Center Categories > Temple

    Temple

    https://community.familysearch.org/en/categories/temple-support

    https://community.familysearch.org/en/categories/temple-support

    You can REPOST this post of yours there; and, where, a "Moderator" [ie. 'FamilySearch' "Support" (Personnel)] can take on your matter, via/through a "Private" communication (ie. 'Messaging').

    You can, wait; and, hope, a "Moderator" [ie. 'FamilySearch' "Support" (Personnel)] notices you post here; but, I suggest that it would be quicker to simply repost in that 'Category' of "Temple".

    I hope this helps.

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    August 9, 2021

    @H Tracy Hall, Jr

    FYI

    Oh, I am Sorry ...

    I just took a look at that infant, Williams ( GZ8T-XWJ )

    You may NOT need the intervention by 'FamilySearch' "Support" (or, 'FamilySearch' "Data Administration").

    I suggest, that you simply, "Delete"/"Remove" the reference to, "Stillborn", in the "Other Information" Section.

    Once, that reference, to "Stillborn", in the "Other Information" Section, is "Delete"/"Remove", then, the "Temple" Work ( ie. "SP" ) should become available.

    You may just need to, also, "Refresh" the "Person/Details" page/screen, just to give both, databases ( ie. the "Family Tree" Database; and, the "Temple" Database), time to synchronise.

    Again, sorry.

    I hope this helps.

    Brett

    2
  • H Tracy Hall, Jr
    H Tracy Hall, Jr ✭
    August 31, 2021

    Got it. Thanks!

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