Getting permission for temple ordinances when family tree shows no relation
My young friend, Karissa Lee Taylor #L1FG-2Q9, died last August and I have permission from her mother to complete her temple work. When I click the "I have permission" it then asks if we are related. From there it tells me we have not relation on family tree and will not allow me to proceed. My husband and I adopted her baby prior to her passing. How do I proceed to get past this screen and show who gave permission.