Indexer showing in incorrect ward

in Indexing
Stake Indexing Director here, I have one sister who is showing up in Indexing in the wrong ward. I just checked Tools and she is in the correct ward there. How do I get her placed in the correct ward please?
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Answers
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I understand that a sister member from your ward, appears to be in another indexing ward?
Please check your private messages, a message was sent.
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