Why cannot I reserve ordinances

Janet Cotton-Betteridge Baum

Why cannot I reserve ordinances for Francis Sessions PID G7W2-XZC, message says Not Available.

McConnellCurtisWilliam56

Your question will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.

Bryan54

Francis Sessions G7W2-XZC: The temple ordinances now appear correctly in Family Tree.

chandralynnobrien1

I am assisting another member, and it appears his account is NOT set up as a member.

User name: JanetteSoto

Cesar is a member and when I set up his account on Sunday, we used his record number to create the account. However, when logged in, there is no tab for ordinances.

emails for this person are as follows:

Janette.soto0101@gmail.com and cesarsoto1@gmail.com

McConnellCurtisWilliam56

Chandra,

I will send you a message to try and help you to resolve this issue.