Why does my mother's ordinances say needs more information?

AudyLott

My mother, Shirley Marie Juvan, LNJM-Z48, dob, 7/29/44, dod, 6/6/2019. I know she was baptized and confirmed as a child in Spring Glen, UT. I would like to do the rest of her ordinances tomorrow, since it's her birthday, but they all show they are unavailable. I have an appointment tomorrow at the Manti Temple. I appreciate any help you can give me. I really was not thinking there would be a problem. Thank you for your help.

DMS1737

Shirley Marie Juvan LNJM-Z48

The temple ordinances now appear correctly in Family Tree.

886EZLContact ID

Dear Audy Lott,

Your mother's death was probably not recorded by her ward clerk when she died. So, the Church Membership Department has probably not recorded her death and made her completed ordinances show up in FamilySearch.

I will send you a private message regarding this question and will request some more information.

Dale Linda Hein

@AudyLott,

We need to send this information to another team to get an answer for you, but first we need some additional information. We are sending you a private message.