completed ordinances

AlisonVarney

I cannot access the 'completed ordinances' list - I get a message from FS to view the lists as my shared work is being completed elsewhere in the world -I click on the lists but nothing happens - everything else on the FS programme seems to be working for me - now that the temple is keeping the cards I need to be able to access the info. thanks.

Sharon Prouting

Hi Alison

We have replicated your query in 3 different browsers and find that all are working OK.

We suggest that you try again as FamilySearch was down for maintenance on and of for a few hours.

Rather than try from the link in your messages try and click on Temple and then Completed.

If you are still unable to access your completed ordinances you need to clear your cookies and temp. internet files.

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

We have attached an article for your information.

You may also need to make sure you are using an up to date browser.

https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

We hope this helps?

AlisonVarney

THANKS I will check out the above x

AlisonVarney

I got help with changing my browser and can now see the completed section of temple ordinances. thank you for the suggestion.

as for being able to access Ancestry for free through my LDS membership - Sister Newell is helping me sort that out - thanks for all the suggestions!

Alison