Home› Welcome to the FamilySearch Community!› FamilySearch Help› Temple

completed ordinances

AlisonVarney
AlisonVarney ✭
July 21, 2021 edited July 22, 2021 in Temple

I cannot access the 'completed ordinances' list - I get a message from FS to view the lists as my shared work is being completed elsewhere in the world -I click on the lists but nothing happens - everything else on the FS programme seems to be working for me - now that the temple is keeping the cards I need to be able to access the info. thanks.

0

Answers

  • Sharon Prouting
    Sharon Prouting ✭✭
    July 21, 2021

    Hi Alison

    We have replicated your query in 3 different browsers and find that all are working OK.

    We suggest that you try again as FamilySearch was down for maintenance on and of for a few hours.

    Rather than try from the link in your messages try and click on Temple and then Completed.

    If you are still unable to access your completed ordinances you need to clear your cookies and temp. internet files.

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    We have attached an article for your information.

    You may also need to make sure you are using an up to date browser.

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    We hope this helps?

    1
  • AlisonVarney
    AlisonVarney ✭
    July 21, 2021

    THANKS I will check out the above x

    0
  • AlisonVarney
    AlisonVarney ✭
    July 21, 2021

    I got help with changing my browser and can now see the completed section of temple ordinances. thank you for the suggestion.


    as for being able to access Ancestry for free through my LDS membership - Sister Newell is helping me sort that out - thanks for all the suggestions!


    Alison

    0
Clear
No Groups Found

Categories

  • 22.5K All Categories
  • 343 1950 US Census
  • 45.8K FamilySearch Help
  • 88 Get Involved
  • 2.3K General Questions
  • 323 Family History Centers
  • 318 FamilySearch Account
  • 3.1K Family Tree
  • 2.5K Search
  • 3.6K Indexing
  • 426 Memories
  • 4.2K Temple
  • 249 Other Languages
  • 28 Community News
  • 5.3K Suggest an Idea
  • Groups