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Brigham City Temple completed ordinance not showing in family tree/ file

Bronson DL
Bronson DL ✭
July 20, 2021 in Temple

Ernest Melvin Hurst

18 June 1893 – August 1970

 • LY69-KSD


On Tuesday, July 13 we completed the confirmation ordinance. Ordinance does not show as completed. I double checked with the temple office and they did verify that it shows completed on their end. Next step was to contact Family Search Support.

0

Answers

  • 886EZL2
    886EZL2 ✭✭✭
    July 20, 2021

    I am reaching out to the guest Bronson DL in a private message to gather private information so we can escalate.

    1
  • 886EZL2
    886EZL2 ✭✭✭
    August 3, 2021

    @Bronson DL ,

    We will send your question about the confirmation of Ernest Melvin Hurst to our internal team.

    0
  • Bronson DL
    Bronson DL ✭
    August 5, 2021

    It still has not been fixed as of 5 Aug 2021.

    0
  • 886EZL2
    886EZL2 ✭✭✭
    August 6, 2021

    Dear Bronson D L,

    Sorry for the wait. I was able to check the status of your question in our escalated queue. We are a few weeks behind in processing all of the requests. Thank you for your patience and don't worry; it is there and waiting for its turn in the queue.

    0
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