Ancestory.com unable to have online access
I have tried to access my "free" online account through familysearch.org and also by going directly into ancestry.com and neither method worked. I was unable to view documents. I show I should have access and my member number is in the profile page. I already tried calling ancestry and they told me to call you. I am registered on ancestry but it keeps asking me to subscribe, and nothing about the church. When I tried accessing through familysearch and go to ancestry and it still asks for a password. So I signed up years ago when the church said we didn't have to pay, it worked seldom and so I just stopped using but need to find a name so trying again.