Help correcting my grandparents' ordinance information.
My grandpa is John Lamar Olcott, 29 July 1923 – 14 October 2014, KWDS-94W.
My grandma is Betty Doreen Allison, 29 July 1923 – 14 October 2014 KWDS-94W
I was with my grandpa on his 86th birthday when he took out his endowments. I did the proxy endowment for my grandma. Shortly after that grandpa and I went to the Mount Timpanogos Temple and I was proxy for my grandma and we did the sealing. Their sealing is not showing up and says "needs more information." My grandma's ordinance are not showing up either. "This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information." I have not been able to figure out how to fix this and it is pretty upsetting. Family Search help told me to post all the information here. I am trying to find the date that we did the sealing still. I grew up with both of them, my daughter did grandma's baptism. I would really appreciate your help!