1)Will we no longer be able to send our questions in to [email protected] ?
When I get an ordinance error message, I do not know how to get it resolved - I don't see a category for that on the help page. Here is what I need -- I have an ancestor that it won't let me do the temple work for, and it says: Contact support. Perhaps the computer thinks "Willie" is a "he" because of the name, I don't know. There are plenty of sources attached verifying Willie is female and married to a male.
Willie Frances Arnold
18 May 1870 – 3 May 1961
- Cannot Request - Not Available
- This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information.
Can you please tell me how to contact support on this issue?
THANKS, Sherrie Wieland, [email protected]