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Ordinance shown as Unavailable

AmyGregory
AmyGregory ✭
July 19, 2021 edited July 20, 2021 in Temple

Swan Allen Davis K6MH-N5L is showing "needs more information" in order to do temple ordinances. He has a name, birthdate and place so I am wondering why it shows "needs more information?"

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Best Answer

  • Sharron Collier
    Sharron Collier ✭
    July 19, 2021 Answer ✓

    Sometimes questions need to be sent or “escalated” to a “specialty” team to address the issue.

    Currently, once a post is escalated the post is no longer visible to the person who created the post.

    We realize that this is not an ideal situation. Consequently, we are looking at alternative methods for handling escalated posts so that they remain visible to the Community.

    Thank you for your patience as we work to correct the problem.


    You can also expect to receive a private message in Community (see envelope in the top right corner) or an email from our specialty team regarding your question.

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