Where’s the Temple section Search option? Where so do we get help if ordinance dates ar
I’m trying to search the Temple section to see if the question has already been asked. The instructions say 1.click the magnifying glass below. I don’t see a magnifying glass below…. Is there supposed to be one?
I honestly feel like the Community is a run around and I can never find the right help I need. I’ve tried searching Help button | See more | Temple | then try to figure which key words to search for incorrect ordinance dates and how to get support.
How can anyone find where in the Community to go for a case where someone keeps merging the wrong ancestor and now original pioneer temple ordinances have been deleted?
i serve at the FamilySearch library in SLC . This is a VERY COMMON CONCERN that guests come to us with. How do we help them? They can no longer submit a case and I can’t find what or where on the Community to tell them to go for help. Ideas? Latter-day Saint Groups? PLEASE SIMPLIFY THE PROCESS. Is there a real person to help.
One guest yesterday came to Special Collections to find original Temple dates. She has submitted multiple cases. Contacted the person at large who keeps incorrectly merging her ancestor. Sent him pages of documentation to prove the identity of her ancestor. But he continues to incorrectly merge him again. What do we share with these same kind of guests? Please help. (I couldn’t figure out how to search to see if the question has already been asked.)