Why are my mother's Temple ordinances not showing?
Evelyn Bernice Haas LX42-B58 all ordinances are not coming up on her details page. I know they were completed because I was with her when they were performed.
My father, Robert Best Tripp KW8F-GL2 is not showing he and my mother were sealed. I was there for their sealing.
My name, Nancy Lynn Tripp Merrick, daughter to Evelyn and Robert
I was sealed in November 29,1980
Answers
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This article will explain what you need to do: https://www.familysearch.org/help/helpcenter/article/missing-ordinance-and-membership-information-in-family-tree
If the first two steps do not resolve the issue and you need to contact us for further assistance, please let us know and then wait for a response. Your case will need to be moved to another department that is not public before you should add sensitive information such as your username and helper number.
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