Where are my past cases??

Pamela Bleach

FamilySearch has done some updates to their page and I can not find my past cases? I also can not find my current Q&A discussions from just "me". I have no way of referencing past communication, i.e. when did I send something, what did I say, did I add the PIDs, etc.

Additionally, with the new updates, I am receiving NO generated email that it has even been received! I have sent Q&As and have heard NOTHING/NADA ~ have they been received, have they been rerouted, have they gone into limbo?? I am not happy with these issues. I need to be self-aware of the when and what of my communication so I can stay on top of what has or hasn't been remedied.

For prime example - I am sending this Q&A and how will I get an answer? Where are these Q&As going?

Pamela

Brett .

All

FYI

Related Post, with responses ...

[ In fact, the EXACT Same post (SAME, 'Date'; and, 'Time') ]:

"Q and A" Section

'Category' = FamilySearch Community

Where are my past cases??

FamilySearch has done some updates to their page and I can not find my past cases? I also can not find my current Q&A discussions from just "me". I have no way of referencing past communication, i.e. when did I send something, what did I say, did I add the PIDs, etc.

Additionally, with the new updates, I am receiving NO generated email that it has even been received! I have sent Q&As and have heard NOTHING/NADA ~ have they been received, have they been rerouted, have they gone into limbo?? I am not happy with these issues. I need to be self-aware of the when and what of my communication so I can stay on top of what has or hasn't been remedied.

For prime example - I am sending this Q&A and how will I get an answer? Where are these Q&As going?

Pamela

https://community.familysearch.org/en/discussion/90053/where-are-my-past-cases

https://community.familysearch.org/en/discussion/90053/where-are-my-past-cases

Brett

Sanra

@Pamela Bleach

You can find your discussions by clicking on your profile picture, and clicking on "My Discussions". You might also wish to Bookmark your questions by clicking the flag across from your question. The article below will explain the latter option.

https://www.familysearch.org/help/helpcenter/article/how-do-i-know-when-i-get-an-answer-on-familysearch-community

Wishing you success in finding your discussions in the Community.