Needs more information
Rebecca Sue Sharp 22 October 1959 – 27 March 2020 • LNWZ-1WF
I would like to do my daughter's Temple ordinances. It is more than a year since her death but I am unable to reserve her name. The program states on each ordinance "needs more information - cannot request".
Answers
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See private message
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We are very sorry for the loss of your daughter. How wonderful to be able to complete her temple ordinances. The ordinance status "Not Available" means that the ordinance information for the person is unavailable to view.
"Not Available" might appear for many reasons. The most common are the following:
- Privacy reasons prevent display of the ordinances.
- The person does not show a spouse or parents for sealing ordinances. (This may be your problem. Make sure you fill out the information for parents.)
- The record is about a Church member who died, and the death has not been recorded on his or her Church membership record.
After you add her parents in, refresh your page and see if ordinances are still unavailable. If they are, respond back for further review of the problem.
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Your question will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.
Form filled out and submitted for review.
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Rebecca Sue Sharp LNWZ-1WF: Private message sent to guest with an update on the issue.
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Rebecca Sue Sharp LNWZ-1WF: The temple ordinances are now available to request.
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