Can't connect to Partner site

NidaFL

I can cross over from Family Search to Ancestry on Edge and Chrome, but the link in Fire fox is dead, When I click on Ancestry, absolutely nothing happens. I like to be able to have Family Search open in FF as well as in Chrome. I have cleaned cookies, and looked for a extension block, but can not figure out why that is a dead link. Andy Ideas would be appreciated.

Wayland K Adams

Hi, Understand you are having problems accessing Ancestry from Family Search on FireFox. We tested on our system and were able to connect with ancestry from Firefox, Chrome and Edge with no problem. So that leaves some setting on your Firefox. You say you have already look at an extension block. Perhaps you need to select help on firefox and see if you can find an answer. Sorry we cannot help more but this seems to be a specific problem to your computer and firefox. Let us know if there is anything else we can help with.

NidaFL

Thank you Wayland Adams.