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ordinances unavailable

Connecting_families_one_soul_at _a_time
Connecting_families_one_soul_at _a_time ✭
July 7, 2021 edited July 18, 2021 in Temple

I was told in the "chat" feature to send this problem here

James Monroe Fay

23 March 1847 – 26 July 1921 • KG48-4V9​​

This individuals ordinances show as "unavailable" please correct -- This is a problem that cannot be solved on the user end and needs to be addressed on the FS end. I would so much prefer to do this the older way where I could send a private email.

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Answers

  • allanc
    allanc ✭✭
    July 7, 2021

    We looked at the ID# and there was a merge in 2019 that affected the ordinances. We will forward this case to another Dept.

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  • MMmama
    MMmama ✭✭
    July 7, 2021

    We have sent this to the department that can take care of it. They will be in contact with you about it.

    0
  • Kerijy
    Kerijy ✭✭✭✭
    July 18, 2021

    Hello @Jill_L

    Thank you for brining this to our attention.

    We have corrected the record for James Monroe Fay  • KG48-4V9 so now the completed ordinances display.


    regards

    0
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