Last name of "Male" not recgonized

vhansen

Alice Chubb Male LZRL-7SP needs to be sealed to her husband, Edward John Scard G9LZ-DXT, but the system won't allow the ordinance to be reserved. The message reads: This person's name contains one or more invalid words. Well, her last name is Male! Several sources are attached.

How can I complete her sealing to her spouse?

Also, her brother, Edward Chubb Male, can't be sealed to his parents, the same message, This person's name contains one or more invalid words, prevents the ordinance from being reserved.

Many thanks!

Heidi Kuosmanen

Yes, "Male" is one of those words that most commonly cause users problems and prevent requesting ordinances. In order to solve this problem, you need to contact FamiilySearch Support by phone.

Here is the list of available contact hours and phone number for different countries:

https://www.familysearch.org/help/helpcenter/article/contact-familysearch-support

Debbie Orvin

Issue has been Resolved