can someone please link my family search account to lds free ancestry
I have tried for 2 years , and used ancestry and family search and a church computer expert to go remotely on my computer and we cannot do it. the message says my lds account is already connected to an ancestry account, but it is not, ancestry confirms, I do not have an account. My memory does not allow me to remember all the steps people try to help me with. Can someone just do it for me if I give them my name, member ship number email ect. or do it remotely for me on my computer please.? every time I try to link the account is comes up with a picture of a guy mining for gold and the message we cannot create an ancestry account because you are already linked to an ancestry account. Ancestry assures me, i do NOT have an account. they erased the free guest account I tried to set up when I could not link my lds account. I cannot find the ucdn id number.