How to deal with another FS user who seems to make no sense?
In desperation, yesterday, I called Family Search Support for the 6th time about the "strange" trouble I am having with another user godwinMEG - Mary Anderson Godwin. These are the case numbers: 07839375, 07928267, 07935821, 08172309, 08173294 (filed case of abuse). Since 2 November 2020, I have been trying to deal with this user who will not leave Anna Lisa Andreasdottoer GHCL-7MF alone. Her claim is this Anna is not her grandmother and Anna Lisa's account is messing up her grandmother. It is true as her grandmother is Anna Strom LLCK-C5Z. Actually, her grandmother's name is Anna Gushafra Ostrom which I found with a little research on Ancestry. There is quite a well-researched tree there also going back many generations having nothing to do with Anna Lisa. If I was not now afraid of what this user would do, my consultant knowledge would help her furthering her tree. I have attached the messaging between us where I acknowledge the differences between the two Annas. As on 26 June 2021, she is still indiscriminately deleting sources and leaving notes about this not being her family. I am at my wits end as how to make this stop as none of this makes any sense. I feel like deleting the whole account, but now that I am invested in Anna Lisa. I would like to do her ordinances, Please help me. Carol Otto
PS Tried upload documents but not right format. How can I get this to you?