Printing Ord Card
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Hello @FrancesPrice1
We checked the record for William Jefferson Arnold 1893-1971 • L8SV-S3W.
The Sealing to Parent ordinance was shared with the Temple on 18 May 2015 and has been printed by the Temple on 24 June 2021.
Because the ordinance has been assigned to the Temple this would be why you are unable to print the Temple card.
Unfortunately, once the Temple has printed the card, the ordinance cannot be un-shared or printed by you. (Otherwise the ordinance would be completed twice).
This knowledge article explains a bit....
https://www.familysearch.org/help/helpcenter/article/how-do-i-unshare-family-names-with-the-temple
Sorry for the bad news.
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Answers
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Thank you for your question. Please can you send the person's PID?
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The PID is L8SV-S3W William Jefferson Arnold
Sorry, I refreshed the page and saw your message.
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You should be able to reprint the card the same way you tried to print it. From the Temple Reservation page, click on the box to the left of the person you want to print. It will put a check mark in the box and the "Print" button above will highlight. Click on the Print button and choose "Print Family Name Cards" as instructed in the Knowledge Article below.
https://www.familysearch.org/help/helpcenter/article/how-do-i-print-family-name-cards-from-home
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I already read this. I have been printing cards using these directions. My question was how do I REPRINT a card that it says I printed (on the Share with the Temple list page). It did not print and now it is faded out and stamped printed. My printer is OK, no jam and I have printed more after this ****. I just want to reprint SP card for William Jefferson Arnold L8SV-S3W. I keep getting the same directions sent to me. Sorry, frustrated.
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