Home› Welcome to the FamilySearch Community!› FamilySearch Help› Temple

Beginning Monday, April 10th the temple category will only be viewable to Church members who must be logged into their member account to see it.



If you have questions about your account, please post in the FamilySearch Account category or contact us via another channel here: https://www.familysearch.org/en/fieldops/familysearch-support-contact-us.

Completed Ordinances and Reservations - 0

Eric.Scott
Eric.Scott ✭✭
June 30, 2021 edited June 30, 2021 in Temple

I believe this is the same issue as "Completed Ordinances"

I have checked for updates in all three browsers (Chrome, Firefox, and Edge). I have cleared browsing data in all three. I still do not see ordinances completed. When I click on "Notifications" and go to the "Temple" tab

Notifications Temple.JPG

. . . then select the first notification and click "View List" I get

Notifications Complete 0.JPG

If I click on the Temple tab in the main menu

Temple.JPG

. . . and click on "Completed", I see

Temple Complete 0.JPG

If I go back to the "Temple" tab in the main menu and click "My Reservations" I see

Reservations Retry.JPG

I can't tell you for sure what combination ended up working, but I kept clicking "My Reservations" and "Completed" in the side menu and finally got

Finally List.JPG

The "My Reservations" list also worked after this. If i continue on the website and go back, the lists are always there. If I log out, close the browser window, and start o er, I always have the same problem. I believe it is not my browsers because others are having the same problem.

Tagged:
  • Completed Ordinances
  • Temple List
0

Best Answers

  • Wayland K Adams
    Wayland K Adams mod
    July 11, 2021 Answer ✓

    Hi Eric

    We believe this issue is solved. When we test it, it working fine. Please let us know if you are still having issues. If it is working for you, you could mark this answer yes where it asks in this answered your questions. Thanks.

    0
  • Eric.Scott
    Eric.Scott ✭✭
    July 12, 2021 edited July 12, 2021 Answer ✓

    Well . . . I do see a list now. I'm not sure why it doesn't show anything since March 2020 if I go straight to "Notifications, Temple":

    image.png

    But if I then go to "Temple, Completed" it does show recent ordinances completed:

    image.png

    It is no longer locking out "Completed" ordinances under "Temple" when I go to Notifications first (i.e., I no longer have to log out, log back in, and then go to "Temple" first to see "Completed") so that is also an improvement.

    The only thing it isn't doing correctly is that it is not showing recently completed ordinances - the notifications from March 2020 on have disappeared.

    0

Answers

  • Eric.Scott
    Eric.Scott ✭✭
    June 30, 2021

    I think that if I log in and go straight to Notifications / Completed the lists are messed up. If I log in and go straight to Temple / Completed the lists are there.

    0
Clear
No Groups Found

Categories

  • 30.2K All Categories
  • 24.4K FamilySearch Help
  • 127 Get Involved
  • 2.7K General Questions
  • 444 FamilySearch Center
  • 467 FamilySearch Account
  • 4.5K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 643 Memories
  • 6.6K Temple
  • 326 Other Languages
  • 34 Community News
  • 6.7K Suggest an Idea
  • Groups