Another Blog and articles need to be updated for new email contact for Affiliates Libraries.
This is an addition to a previous topic "Blog How to Become a FamilySearch Affiliate Library: Updated details for contacting FS required." https://community.familysearch.org/en/discussion/87485/blog-how-to-become-a-familysearch-affiliate-library-updated-details-for-contacting-fs-required#latest
I was unsure whether I should have added to that topic, but it had "Accepted Answer" so I was unsure whether an addition would have been looked at.
The new email address for affiliate support has been advised to be [email protected].
I have now come across an additional Blog and two Help Centre articles which also need to be updated by FamilySearch for the new contact email address. There could well be additional Blogs/articles which also need to be updated.
Frequently Asked Questions: FamilySearch Affiliate Libraries
Edited to repost a link given what displays immediately below. Frequently Asked Questions: FamilySearch Affiliate Libraries
How do we become an affiliate library? https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library .
Our affiliate library needs access to restricted images https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images
Answers
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I note that nearly two months on from my post of 27 June 2021, the Blog and articles listed above still need to be updated for the new email [email protected]
Listing again
Blog Frequently Asked Questions: FamilySearch Affiliate Libraries
How do we become an affiliate library? https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library .
Our affiliate library needs access to restricted images https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images
@N Tychonievich for forwarding on
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Thank you for notifing us about the needed changes to the help center articles. We are not seeing where there is a link that is incorrect in these articles. Am I missing something?
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Firstly: Blog Frequently Asked Questions: FamilySearch Affiliate Libraries
Existing wording:Is an affiliate library also a book scanning partner library?
It is possible to be both an affiliate library and a partner library. If you are interested in becoming an affiliate library or a partner library, email [email protected].
This needs to be changed to ...... If you are interested in becoming an affiliate library or a partner library, email [email protected]
Secondly: https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library
Existing wording: An authorized agent of the public library, archive, or genealogical society should contact FamilySearch to learn how to become a FamilySearch affiliate.
This needs to be changed to: An authorized agent of the public library, archive, or genealogical society should email [email protected] to learn how to become a FamilySearch affiliate
Thirdly: https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images
Existing wording: To begin this service, you should contact FamilySearch Support. Support needs this information....
This needs to be changed to either: To begin this service, you should email [email protected] This information is needed......
Alternatively in this situation, depending on the organisational structure, (which of course I know nothing about) perhaps some other specific email (IT related) is more appropriate, but it needs to be a SPECIFIC email not something vague.
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