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Another Blog and articles need to be updated for new email contact for Affiliates Libraries.

MaureenE123
MaureenE123 ✭✭✭✭✭
June 27, 2021 edited August 15, 2024 in Search

This is an addition to a previous topic "Blog How to Become a FamilySearch Affiliate Library: Updated details for contacting FS required." https://community.familysearch.org/en/discussion/87485/blog-how-to-become-a-familysearch-affiliate-library-updated-details-for-contacting-fs-required#latest

I was unsure whether I should have added to that topic, but it had "Accepted Answer" so I was unsure whether an addition would have been looked at.

The new email address for affiliate support has been advised to be  affiliatelibraries@familysearch.org.

I have now come across an additional Blog and two Help Centre articles which also need to be updated by FamilySearch for the new contact email address. There could well be additional Blogs/articles which also need to be updated.

Frequently Asked Questions: FamilySearch Affiliate Libraries

Edited to repost a link given what displays immediately below. Frequently Asked Questions: FamilySearch Affiliate Libraries

https://us.v-cdn.net/6032564/uploads/SH3QM7J3QOIO/pending-image.png


How do we become an affiliate library? https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library . Our affiliate library needs access to restricted images https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images


Tagged:
  • affiliate library
2

Answers

  • MaureenE123
    MaureenE123 ✭✭✭✭✭
    August 22, 2021

    I note that nearly two months on from my post of 27 June 2021, the Blog and articles listed above still need to be updated for the new email  affiliatelibraries@familysearch.org

    Listing again

    Blog Frequently Asked Questions: FamilySearch Affiliate Libraries

    How do we become an affiliate library? https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library . 

    Our affiliate library needs access to restricted images https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images

    @N Tychonievich for forwarding on

    0
  • Dennis B Knox
    Dennis B Knox ✭✭
    September 6, 2021

    Thank you for notifing us about the needed changes to the help center articles. We are not seeing where there is a link that is incorrect in these articles. Am I missing something?

    0
  • MaureenE123
    MaureenE123 ✭✭✭✭✭
    September 7, 2021

    @KnoxDennis7701

    Firstly: Blog Frequently Asked Questions: FamilySearch Affiliate Libraries

    Existing wording:Is an affiliate library also a book scanning partner library?

    It is possible to be both an affiliate library and a partner library. If you are interested in becoming an affiliate library or a partner library, email support@familysearch.org.

    This needs to be changed to ...... If you are interested in becoming an affiliate library or a partner library, email affiliatelibraries@familysearch.org

    Secondly: https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library

    Existing wording: An authorized agent of the public library, archive, or genealogical society should contact FamilySearch to learn how to become a FamilySearch affiliate.

    This needs to be changed to: An authorized agent of the public library, archive, or genealogical society should  email affiliatelibraries@familysearch.org to learn how to become a FamilySearch affiliate

    Thirdly: https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images

    Existing wording: To begin this service, you should contact FamilySearch Support. Support needs this information....

    This needs to be changed to either: To begin this service, you should email affiliatelibraries@familysearch.org This information is needed......

    Alternatively in this situation, depending on the organisational structure, (which of course I know nothing about) perhaps some other specific email (IT related) is more appropriate, but it needs to be a SPECIFIC email not something vague.

    0
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