query about people who cannot have ordinances requested
I am actually a little put out. Today as I was working there were several people who could not have missing ordinances requested- parents were okay and some of the siblings but a couple were not. It was NOT as if NONE of the ordinances could be requested it was missing a few here or a few there. 6-7 were Sealing to Parents. The older siblings were sealed to parents but not the last 4-5-- In each case there were names, dates, and places.
I sent in a question
Very quickly I got a return email-- A big fat 6" cartoon face with crossed out eyes and a simple statement- You cannot request the ordinances. The face is an embarrassment to Family Search- totally unprofessional.
The comment was actually my question- simply not an answer at all. I am most disappointed- no reason- no ''you have to wait" no explanation of what I need to do to remedy these people not receiving their ordinances.
I have NEVER HAD CAUSE to be treated this way by Family Search.