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Problem with Completed Ordinances List

Sheryl Neal Slaughter
Sheryl Neal Slaughter ✭✭✭
June 11, 2021 edited June 14, 2021 in Temple

I completed ordinances in May and had a list of Completed Ordinances in my notifications. Those notifications have now disappeared. However, I still see Completed Ordinances from 2020. Did something happen to the system that caused my recent completions to disappear? Is it possible I have my notifications set not to show those?

The only notifications I want to receive are Completed Ordinances.

0

Best Answer

  • NidaFL
    NidaFL ✭✭✭
    June 13, 2021 Answer ✓

    Concerning Ordinance no longer showing , unfortunately Family Search system is currently not functioning as designed . The Engineers are aware of this issue and are working diligently to resolve it.

    1

Answers

  • Carol Kirkham Hatch
    Carol Kirkham Hatch ✭✭
    June 11, 2021
    • The notifications expire after 7 days then are automatically removed from your FamilySearch notifications.

    I am not sure why you are seeing the ones from 2020. Here is the article that gives you information about the ordinance notifications.


    https://www.familysearch.org/help/helpcenter/article/where-do-i-find-temple-ordinance-notifications

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  • John K Webb
    John K Webb ✭
    June 12, 2021

    Hi

    i have a similar issue but all my completed ordinances have disappeared they should stay there for 2 years.

    i completed some today and last week and have the notifications but when i go to view there are none to view even all my 2020 ordinances have disappeared, they were there a week ago.

    from the above article... "If this is a notification that temple ordinances were recorded, click View List. Your completed ordinances list opens so that you can see and print the details."

    this does not happen there is no list to see


    regards John

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  • John K Webb
    John K Webb ✭
    June 12, 2021

    update...

    i have now tried the App and my completed ordinances where showing there all ok.

    i have now come back to the WEB interface and now they are back here too!?

    so the act of viewing on app kicked something into action that has brought them back for WEB viewing....

    very odd.

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  • Sheryl Neal Slaughter
    Sheryl Neal Slaughter ✭✭✭
    June 13, 2021

    @John K Webb, this is exactly the issue that was leading me to the notifications area to see my completed ordinances. My Completed Ordinances under Temple showed 0 when I have completed hundreds of ordinances over the last 2 years.

    Now, like you, I am suddenly seeing that list populated. So glad to see that working!

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