Home› Welcome to the FamilySearch Community!› Suggest an Idea

The INTERFACE between, 'FamilySearch'; and, "MyHeritage", appears to be DOWN - Any thoughts ...

Brett .
Brett . ✭✭✭✭✭
May 28, 2021 in Suggest an Idea

FamilySearch

[ QUERY ... ]

Subject:  The INTERFACE between, 'FamilySearch'; and, "MyHeritage", appears to be DOWN - Any thoughts ...

[ Submitted in the "Topics" of, "Family Tree"; and, "General User Interface"; and, "Other" ... ]

Interface _ between _ FamilySearch _ and _ My Heritage _ Is it DOWN again _ 0.jpg

The INTERFACE between, 'FamilySearch'; and, "MyHeritage", appears to be DOWN, this morning.

The INTERFACE was working perfectly fine ALL Day yesterday; and, for many Days previous.

Any thoughts ...

Whose 'End' ... 'FamilySearch'; OR, "MyHeritage"

There is currently NO "Weekly" Schedule 'Update'/'Release' in 'FamilySearch' going through at the moment ... being, Friday morning (my 'local' time)

[ But, one CANNOT 'rule-out' any smaller AD-HOC "In-Line" (Unscheduled) 'Update'/'Release' in 'FamilySearch' by a "Programmer" ... ]

Perhaps, something going on at the "MyHeritage" end ...

Oh ... I hope that "My Heritage" has NOT "Broken" the INTERFACE once again.

'Thank You' in advance.

Submitted for your, information; attention; and, consideration.

Kind Regards,

MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK.

Yours faithfully,

Brett

Tagged:
  • New
1
1
Up Down
1 votes

New · Last Updated May 28, 2021

Comments

  • Brett .
    Brett . ✭✭✭✭✭
    May 28, 2021

    FamilySearch

    It's back ...

    It is now after 3 pm (my 'local time'); and, the INTERFACE now seems to be working again ...

    The INTERFACE was 'Down' (ie. NOT Working), ALL morning, until Halfway through the afternoon ...

    It would be nice to know, what 'End' (ie. 'FamilySearch'; OR, "MyHeritage") caused the 'outage'; and, WHY ...

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    May 28, 2021

    FamilySearch

    4 to 5 Hours Later ...

    And, its GONE ('down'/'out') again ...

    I wonder if it relates to "Server" Problems/Issues ...

    First time that I have notice the INTERFACE going up/down or in/out, during the day ...

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    May 28, 2021

    FamilySearch

    It started to work again a while later ...

    But ...

    That said ...

    It was (and, now is), "very Jumpy"; and, 'extremely slow" ...

    Much slower than before ...

    And, more times than not, it is now NOT finding/referencing the individual/person with whom one is trying to attach a "Source".

    Having to "Cancel'/"Close" the attempt; and, try again - which more often than not, does work.

    Something is amiss in the INTERFACE.

    Could be from either 'End' (ie. 'FamilySearch'; OR, "MyHeritage") ... but, who knows for sure ...

    [ I am leaning towards the "My Heritage", 'End' ... ]

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    May 29, 2021

    ALL

    Please refer to the SAME post, in the "Topic" of "Family Tree", for a response, on behalf of 'FamilySearch'.

    Home  >  Ideas  >  Family Tree

    The INTERFACE between, 'FamilySearch'; and, "MyHeritage", appears to be DOWN - Any thoughts ...

    https://community.familysearch.org/en/discussion/85595/the-interface-between-familysearch-and-myheritage-appears-to-be-down-any-thoughts

    Brett

    0
Clear
No Groups Found

Categories

  • 28.5K All Categories
  • 22.9K FamilySearch Help
  • 114 Get Involved
  • 2.6K General Questions
  • 423 FamilySearch Center
  • 432 FamilySearch Account
  • 4.2K Family Tree
  • 3.2K Search
  • 4.5K Indexing
  • 592 Memories
  • 6.1K Temple
  • 309 Other Languages
  • 34 Community News
  • 6.4K Suggest an Idea
  • Groups