The INTERFACE between, 'FamilySearch'; and, "MyHeritage", appears to be DOWN - Any thoughts ...

Brett .

FamilySearch

[ QUERY ... ]

Subject:  The INTERFACE between, 'FamilySearch'; and, "MyHeritage", appears to be DOWN - Any thoughts ...

[ Submitted in the "Topics" of, "Family Tree"; and, "General User Interface"; and, "Other" ... ]

The INTERFACE between, 'FamilySearch'; and, "MyHeritage", appears to be DOWN, this morning.

The INTERFACE was working perfectly fine ALL Day yesterday; and, for many Days previous.

Any thoughts ...

Whose 'End' ... 'FamilySearch'; OR, "MyHeritage"

There is currently NO "Weekly" Schedule 'Update'/'Release' in 'FamilySearch' going through at the moment ... being, Friday morning (my 'local' time)

[ But, one CANNOT 'rule-out' any smaller AD-HOC "In-Line" (Unscheduled) 'Update'/'Release' in 'FamilySearch' by a "Programmer" ... ]

Perhaps, something going on at the "MyHeritage" end ...

Oh ... I hope that "My Heritage" has NOT "Broken" the INTERFACE once again.

'Thank You' in advance.

Submitted for your, information; attention; and, consideration.

Kind Regards,

MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK.

Yours faithfully,

Brett

Brett .

FamilySearch

It's back ...

It is now after 3 pm (my 'local time'); and, the INTERFACE now seems to be working again ...

The INTERFACE was 'Down' (ie. NOT Working), ALL morning, until Halfway through the afternoon ...

It would be nice to know, what 'End' (ie. 'FamilySearch'; OR, "MyHeritage") caused the 'outage'; and, WHY ...

Brett

Brett .

FamilySearch

4 to 5 Hours Later ...

And, its GONE ('down'/'out') again ...

I wonder if it relates to "Server" Problems/Issues ...

First time that I have notice the INTERFACE going up/down or in/out, during the day ...

Brett

Brett .

FamilySearch

It started to work again a while later ...

But ...

That said ...

It was (and, now is), "very Jumpy"; and, 'extremely slow" ...

Much slower than before ...

And, more times than not, it is now NOT finding/referencing the individual/person with whom one is trying to attach a "Source".

Having to "Cancel'/"Close" the attempt; and, try again - which more often than not, does work.

Something is amiss in the INTERFACE.

Could be from either 'End' (ie. 'FamilySearch'; OR, "MyHeritage") ... but, who knows for sure ...

[ I am leaning towards the "My Heritage", 'End' ... ]

Brett

Brett .

ALL

Please refer to the SAME post, in the "Topic" of "Family Tree", for a response, on behalf of 'FamilySearch'.

Home  >  Ideas  >  Family Tree

The INTERFACE between, 'FamilySearch'; and, "MyHeritage", appears to be DOWN - Any thoughts ...

https://community.familysearch.org/en/discussion/85595/the-interface-between-familysearch-and-myheritage-appears-to-be-down-any-thoughts

Brett