How do we get the Temple icon to show?
A sister I help, cannot view the ordinances for her ancestors because the Temple icon on her menu does not show. I am guessing that there may be an issue with her membership number because when we created her account, we received the error message that no such membership number existed. Yet this is the number on her Temple recommend. She is elderly and wants to be sealed to her parents. What can we do to get the temple icon to appear on her menu?