Following list - "There are no changes to display"

Paul W

I am getting the above message when looking in "All Changes". There were plenty to be found yesterday, so I imagine there must be a problem currently affecting this area of Family Tree. I'm probably reporting this too quickly and it will be resolved later this morning (GMT), in which case I'll remove my post!

Paul W

Update - just took another look and found the familiar "spinning wheel" behaviour - always an indication there is something within the program that is "down".

Paul W

I would be grateful if anybody could confirm whether or not they are experiencing this problem.

"All Changes" (up till a day or two ago) used to list - in line with the heading - all changes made to the IDs I am following. "View By Person" is still producing a list of all IDs being followed, but I have to input at least one letter to see anything, after choosing the "All Changes" option. Obviously, this only gives me a list of any changes made to an ID that contains that letter. Naturally, this action (inputting different letters of the alphabet to see the full, recent changes) is far too long-winded, so I hope the engineers are aware of this problem and are producing a fix.

Meanwhile, any participation in this topic would be most appreciated.

Leaving the "Search by Name" field blank has always given me a list of all (recent) changes. I knew another user had made some changes yesterday to IDs I am following, but had to type in the surnames of these individuals to view them.

Anitra Whittle

Hello @Paul W

Did you try deleting your cookies/cache in FamilySearch.org and on your browser?

That might help. IDK

Anitra, mod

Paul W

@Anitra Whittle

Thanks for the response, Anitra, but I delete these on a daily basis, so this doesn't appear to be the problem.

I was (am) hoping other users will have a look at their "Following" sections to confirm (other than with me) everything is as should be.

Paul W

I just confirmed this issue is not browser-specific. I am getting the same unwanted behaviour in Chrome, Edge and Firefox.

A real pain, because I know another user is making changes at the moment, but I'm not sure on what IDs, so what damage might be done if I take a while to discover what has been done - and what I might need to put right!

I tried the "workaround" of inputting one letter in the Search field, but this is only producing results intermittently - i.e. sometimes it will produce results if the full name has the inputted letter in it, but other times not. (e.g. "Francis" instances will appear if I type in "c", but not if I type an "a")

Paul W

Engineers - Thank you for working on this! Everything back to "normal" within last hour.

Paul W

Or maybe not.... I can only see changes made over the last two days if I do not enter anything in the Search field. However, I don't remember if the amount of entries displayed is limited - another user has made lots of changes here. Currently, I can view only the last 50 changes.

On a positive note, it appears I can view more changes if I enter different letters of the alphabet. Also, I can see a lot more than 50 entries if I view "All Changes".

There's some strange behaviour going on here. The scrolling is not working properly, either.

Orr Rozi

Have you inadvertently changed your filters? Could that possibly be the problem? I don't have that many people in my tree so don't get many changes to the people I am following. I have 2 filters in place and if I forget to take off the ones marked as completed, it restricts the information I get

Amy Archibald

Mine is now working again today.

Paul W

I now believe everything is working as normal. I would be interested to know what determines the content of the "All Changes" section, however. Another user has added lots of images to Memories and it seems this reduces the number of (recent) changes that can be displayed. For example, I can only view around 50 of the most recent changes if I search on all names. However, if I filter out the names that include images I can view many more. It appears that the display list is based on "depth" rather than a date range (say the last 60 days) or the actual number of changes. A bit like the maximum number of characters that are allowed in other parts of Family Tree.