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IanBall1
IanBall1 ✭
May 3, 2021 in Suggest an Idea

So why don't you can't employ people that can make your web site adhere to the web standards. My browser works every where else, bar your site!

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New · Last Updated May 3, 2021

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  • Brett .
    Brett . ✭✭✭✭✭
    May 4, 2021

    @IanBall1

    Ian

    I am just another User/Patrons like yourself ...

    I 'here' your 'pain' ...

    And, I 'understand' your 'frustration' ...

    But ...

    That said ...

    Can you please supply some MORE "Details" ...

    ie.

    WHAT "Browser" are you using? ... Is your "Browser" up-to-date, with the latest version?

    WHAT "Operating System" are you using ... Is your "Operating System" up-to-date, with the latest version?

    WHAT specific "Parts" of 'FamilySearch' are NOT working with your "Browser"?

    You need to be specific ...

    Here are some "Knowledge Articles" in 'FamilySearch"; as, to what "Browsers" are FULLY "Supported" by 'FamilySearch':

    [ ie. NOT All "Browsers" are FULLY "Supported" by 'FamilySearch'; and, it is usually ONLY the LATEST and previous versions, of those "Browsers" that are Supported ... ]

    Which internet browsers are compatible?

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    I got a message that the site does not support this browser

    https://www.familysearch.org/help/helpcenter/article/i-got-a-message-that-the-site-does-not-support-this-browser

    https://www.familysearch.org/help/helpcenter/article/i-got-a-message-that-the-site-does-not-support-this-browser

    What operating systems do the FamilySearch mobile apps require?

    https://www.familysearch.org/help/helpcenter/article/what-operating-systems-do-the-familysearch-mobile-apps-require

    https://www.familysearch.org/help/helpcenter/article/what-operating-systems-do-the-familysearch-mobile-apps-require

    What browsers and devices work for indexing?

    https://www.familysearch.org/help/helpcenter/article/what-browsers-and-devices-work-for-indexing

    https://www.familysearch.org/help/helpcenter/article/what-browsers-and-devices-work-for-indexing

    Please advise.

    Please do not take offence; as, I am not trying to offend ...

    It is just that, more "Details" are required, to even start to try and ascertain the problem / issue ...

    Brett

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