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Importing ancestry.com sources

jwguthrie
jwguthrie ✭
April 25, 2021 in Suggest an Idea

Up until about two days ago I was able export ancestry.com sources and import them to FamilySearch/FamilyTree. This no longer seems to be working. Does anyone have a solution so when I use the compare feature in ancestry.com the sources can be imported to FamilyTree?

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New · Last Updated April 25, 2021

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  • brs
    brs ✭
    May 4, 2021

    Note that copying sources between FS and Ancestry is broken in BOTH directions.

    I opened a ticket with FS on this a week or two ago and was told in response that the engineering team was aware of it and was working on it. I'm surprised that there's been no response from FS here, though.

    FS support, what's up? what can you tell us about where the problem is, exactly, and when we might see a fix? and hopefully you'll also let us know when there IS a fix so we don't have to keep testing it ourselves? 😕

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